Cookie Policy

1. Introduction

This Cookie Policy explains how Church's Chicken uses cookies and similar technologies when you visit our website. It explains what these technologies are, why we use them, and your rights to control our use of them.

By continuing to browse and use our website, you consent to our use of cookies in accordance with this Cookie Policy and our Privacy Policy. This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They contain information that helps websites remember your preferences, login details, and other information to make your browsing experience more personalized and efficient.

Types of Cookies Based on Lifespan:

• Session Cookies: These are temporary cookies that are deleted when you close your browser. They help maintain your session as you navigate through our website.
• Persistent Cookies: These cookies remain on your device for a set period or until you manually delete them. They remember your preferences for future visits.

Types of Cookies Based on Ownership:

• First-Party Cookies: Set directly by Church's Chicken to enhance functionality and user experience on our website.
• Third-Party Cookies: Set by external services we use, such as Google Analytics or Facebook Pixel, to provide analytics and advertising services.

3. Why We Use Cookies

We use cookies for several important reasons that enhance your experience with Church's Chicken:

Essential Website Functionality:

• Maintaining your shopping cart contents as you browse our menu
• Remembering your login status if you create an account
• Ensuring website security and preventing fraudulent activity
• Enabling core website features like navigation and access to secure areas

Performance and Analytics:

• Understanding how visitors interact with our website
• Identifying popular menu items and services
• Analyzing website traffic patterns to improve performance
• Detecting and fixing technical issues

User Experience Enhancement:

• Remembering your location preferences for delivery estimation
• Storing your preferred restaurant locations
• Customizing content based on your interests
• Saving your language and region preferences

Marketing and Advertising:

• Displaying relevant advertisements about our food and services
• Measuring the effectiveness of our marketing campaigns
• Retargeting visitors with relevant offers and promotions
• Personalizing marketing messages based on your interests

4. Types of Cookies We Use

Below is a detailed breakdown of the specific cookies used on our website:

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled without affecting core functionality.

Cookie Name	Provider	Purpose	Type	Duration
PHPSESSID	Church's Chicken	Maintains user session and shopping cart	First-party	Session
cc_cart_id	Church's Chicken	Stores shopping cart contents	First-party	7 days
cc_security	Church's Chicken	Security and CSRF protection	First-party	Session
cc_location	Church's Chicken	Stores user location for delivery	First-party	30 days
cookieConsent	Church's Chicken	Records cookie consent preferences	First-party	1 year

4.2 Performance/Analytics Cookies

These cookies collect information about how visitors use our website, helping us improve performance and user experience.

Cookie Name	Provider	Purpose	Type	Duration
_ga	Google Analytics	Distinguishes unique users	Third-party	2 years
_gid	Google Analytics	Distinguishes users for 24 hours	Third-party	24 hours
_gat	Google Analytics	Throttles request rate	Third-party	1 minute
_ga_XXXXXXXXXX	Google Analytics 4	Stores session state	Third-party	2 years
cc_analytics	Church's Chicken	Tracks page views and user behavior	First-party	1 year

4.3 Functionality Cookies

These cookies enhance the functionality of our website by remembering your preferences and settings.

Cookie Name	Provider	Purpose	Type	Duration
cc_preferences	Church's Chicken	Stores user preferences and settings	First-party	1 year
cc_language	Church's Chicken	Remembers language preference	First-party	1 year
cc_region	Church's Chicken	Stores regional preferences	First-party	6 months
cc_favorites	Church's Chicken	Stores favorite menu items	First-party	6 months

4.4 Targeting/Marketing Cookies

These cookies are used to deliver advertisements and marketing messages relevant to your interests.

Cookie Name	Provider	Purpose	Type	Duration
_fbp	Facebook	Tracks visitors for advertising	Third-party	3 months
_fbc	Facebook	Stores click ID for ad attribution	Third-party	3 months
fr	Facebook	Enables ad targeting and measurement	Third-party	3 months
cc_marketing	Church's Chicken	Tracks marketing campaign effectiveness	First-party	6 months
cc_retargeting	Church's Chicken	Enables retargeting campaigns	First-party	90 days

5. Third-Party Cookies

We use several third-party services that may set their own cookies on your device. These services help us provide better functionality and understand how our website is used.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

Privacy Policy: https://policies.google.com/privacy

Facebook Pixel

Facebook Pixel helps us measure the effectiveness of our advertising by understanding the actions people take on our website after viewing our Facebook ads.

Privacy Policy: https://www.facebook.com/privacy/explanation

Google Ads

We use Google Ads to display relevant advertisements about our food and services. Google may use cookies to show ads based on your previous visits to our website.

Privacy Policy: https://policies.google.com/privacy

6. Cookie Duration

Our cookies have different lifespans depending on their purpose:

Session Cookies

• PHPSESSID - Deleted when browser closes
• cc_security - Deleted when browser closes
• Temporary cart data - Deleted when browser closes

Short-Term Persistent Cookies (1-30 days)

• cc_cart_id - 7 days
• cc_location - 30 days
• _gid - 24 hours
• _gat - 1 minute

Medium-Term Persistent Cookies (1-6 months)

• _fbp - 3 months
• _fbc - 3 months
• fr - 3 months
• cc_retargeting - 90 days
• cc_region - 6 months
• cc_favorites - 6 months
• cc_marketing - 6 months

Long-Term Persistent Cookies (1+ years)

• cookieConsent - 1 year
• cc_preferences - 1 year
• cc_language - 1 year
• cc_analytics - 1 year
• _ga - 2 years
• _ga_XXXXXXXXXX - 2 years

7. How to Manage Cookies

You have several options for managing cookies on your device:

7.1 Browser Settings

All modern browsers allow you to control cookies through their settings. Below are instructions for popular browsers:

7.2 Opt-Out Links

You can opt out of specific tracking services:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook Ads: Facebook Ad Preferences
• Google Ads: Google Ads Settings
• Digital Advertising Alliance: Industry Opt-Out Page

7.3 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in our footer or clearing your browser's cookies and revisiting our site.

8. Consequences of Disabling Cookies

While you have the right to disable cookies, doing so may impact your experience on our website:

If You Disable Essential Cookies:

• Your shopping cart may not function properly
• You may not be able to place orders
• Login functionality may be impaired
• Website security features may be compromised

If You Disable Analytics Cookies:

• We won't be able to track website performance
• We may not identify and fix issues as quickly
• Website improvements may be slower to implement

If You Disable Functionality Cookies:

• Your preferences won't be remembered between visits
• You'll need to re-enter your location each time
• Language and region settings won't be saved
• Favorite menu items won't be stored

If You Disable Marketing Cookies:

• You may see less relevant advertisements
• Promotional offers may not be personalized
• You may still see ads, but they won't be targeted

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that lets you tell websites you don't want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.

Our website does not currently respond to DNT signals automatically. However, you can use our cookie consent tool and the opt-out links provided above to control tracking and advertising cookies.

To enable DNT in your browser:

• Chrome: Settings > Privacy and security > Send a "Do not track" request
• Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
• Safari: Preferences > Privacy > Ask websites not to track me
• Edge: Settings > Privacy, search, and services > Send "Do not track" requests

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through our website or email if the changes are material
• Provide a summary of key changes on our website
• Give you the opportunity to review and accept updated cookie settings

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and protect your privacy.

11. Contact Us

12. More Information

For more information about cookies and online privacy, you may find these resources helpful:

• All About Cookies - Comprehensive guide to cookies and privacy
• Cookiepedia - Database of cookies and their purposes
• Your Online Choices - Information about online behavioral advertising
• Google Chrome Cookie Help
• Mozilla Firefox Cookie Help
• Safari Cookie Help
• Microsoft Edge Cookie Help